These Terms of Service ("Terms") govern your access to and use of beabrand.ai (the "Site") and any free resources, audits, strategy calls, or paid services offered by BeaBrand. By using the Site or engaging us, you agree to these Terms. If you do not agree, do not use the Site.
1. About BeaBrand
BeaBrand is operated by Imad Haq, an independent senior engineer and AI specialist based in Houston, Texas. References to "BeaBrand," "we," "us," and "our" mean that operator. References to "you" mean the visitor, prospect, or clinic accessing the Site or engaging our services.
2. Services Offered
BeaBrand offers a done-for-you growth program for cash-pay peptide, GLP-1, longevity, and HRT clinics. The program includes some or all of the following, depending on the engagement:
- Compliance review and ongoing monitoring (state ad policy, FDA-aware medical claim review, LegitScript readiness, BAA execution).
- The Authority Engine — patient acquisition system (Meta and Google ad management, landing pages, qualification logic).
- Sage — AI front desk (voice and SMS agent trained on your menu, pricing, and screening protocol).
- PracticeOS — retention engine (refill cycles, side-effect check-ins, churn-risk flagging, win-back, revenue dashboard).
- Strategy calls, written audits, and supporting documentation.
The exact scope, deliverables, fees, and timelines for any paid engagement are defined in a separate written agreement signed by both parties (the "Engagement Agreement"). These Terms govern the Site and free interactions; the Engagement Agreement governs paid work, and in any conflict the Engagement Agreement controls between the parties.
3. Eligibility
You must be at least 18 years old and able to enter into a binding contract to use the Site or engage our services. By contacting us on behalf of a clinic, you represent that you are authorized to bind that clinic.
4. Free Audits and Strategy Calls
The free 30-minute strategy call and the written audit that follows are provided as a courtesy. They are not legal, medical, accounting, or investment advice. Audit recommendations are estimates based on the information you share; actual results depend on factors outside our control. No engagement begins, and no fees become due, until both parties sign an Engagement Agreement.
5. Earnings and Results Disclaimer
Any figures, testimonials, case studies, or examples on the Site or in our materials describe outcomes from specific clinics in our portfolio under specific conditions. They are not guarantees of your results. Patient acquisition and retention outcomes depend on your market, geography, protocol mix, pricing, provider capacity, ad spend, operational follow-through, and many other factors. We make no representation that you will achieve similar results, and we expressly disclaim any warranty of specific revenue, patient volume, ROAS, retention, or other business outcome.
6. Healthcare and Compliance
BeaBrand is a service provider; we are not a clinical entity. We do not practice medicine, prescribe medications, dispense pharmaceuticals, or render medical advice. Compliance with applicable healthcare, telehealth, controlled-substance, state pharmacy, and advertising laws — including HIPAA, the FTC Act, state medical board rules, LegitScript merchant requirements, and Meta and Google healthcare policies — is the joint responsibility of you and BeaBrand under the scope defined in the Engagement Agreement. Where BeaBrand handles protected health information, it does so only under a signed Business Associate Agreement.
You are responsible for the accuracy of your medical content, the licensure of your providers, the legality of your treatment menu in your jurisdiction, and the appropriateness of your screening and prescribing practices.
7. Ad Accounts, Brand Assets, and Patient Data
Paid advertising runs from your clinic's own Meta and Google ad accounts. You own the accounts, the audiences, the creative produced for you under the Engagement Agreement, the brand assets, and the patient data. BeaBrand operates as a manager on your accounts and will return all access on termination, as described in the Engagement Agreement.
8. Intellectual Property
The BeaBrand name, logo, "The Authority Engine," "PracticeOS," "Sage," the proprietary methods, system designs, internal templates, and the Site content are the intellectual property of BeaBrand. You receive a non-exclusive, non-transferable license to use deliverables prepared for your clinic under the Engagement Agreement, for the operation of your own clinic. You may not resell, redistribute, or use BeaBrand intellectual property to compete with BeaBrand.
9. Acceptable Use
You agree not to:
- Use the Site or services in violation of any applicable law.
- Attempt to access, scrape, or interfere with systems you are not authorized to use.
- Submit false information on intake forms or impersonate another person or clinic.
- Use Sage, PracticeOS, or any deliverable to send unsolicited bulk messages outside of consented patient relationships.
- Reverse engineer or copy proprietary systems for the purpose of building a competing service.
10. Third-Party Services
Delivery of the program relies on third-party platforms — Meta, Google, Twilio, Stripe, Vercel, EHR vendors, compounding pharmacy partners, and others. We do not control these platforms, and outages, policy changes, account-level enforcement actions, or pricing changes by those platforms can affect performance. We are not responsible for losses caused by third-party platform actions.
11. Disclaimers of Warranties
The Site and the services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. No advice or information obtained from BeaBrand creates any warranty not expressly stated in these Terms or the Engagement Agreement.
12. Limitation of Liability
To the maximum extent permitted by law, BeaBrand is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost revenue, lost patients, lost data, or business interruption — arising out of or related to the Site, the services, or these Terms, even if BeaBrand has been advised of the possibility of such damages.
BeaBrand's total aggregate liability for any claim arising out of or related to the Site, the services, or these Terms is limited to the greater of (a) the fees actually paid by you to BeaBrand in the three months preceding the event giving rise to the claim, or (b) one thousand U.S. dollars ($1,000).
13. Indemnification
You agree to indemnify and hold harmless BeaBrand, its operator, and its contractors from any third-party claims, damages, liabilities, costs, and reasonable legal fees arising out of (a) your clinic's medical practice, prescribing, or patient care; (b) inaccuracy of medical, pricing, or compliance information you provide; (c) your violation of applicable law; or (d) your violation of these Terms.
14. Termination
You may stop using the Site at any time. We may suspend or terminate your access to the Site or the services if you violate these Terms, if continuing the relationship would expose either party to legal risk, or if required by law. Termination of a paid engagement is governed by the Engagement Agreement.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising out of or related to the Site, the services, or these Terms shall be brought exclusively in the state or federal courts located in Harris County, Texas, and both parties consent to the jurisdiction of those courts. Each party waives any right to a jury trial.
16. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of the page. Continued use of the Site after a change constitutes acceptance of the updated Terms. For changes that materially affect a paid engagement, the change applies only on renewal or by written agreement of both parties.
17. Severability and Entire Agreement
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. These Terms, together with any applicable Engagement Agreement and our Privacy Policy, are the entire agreement between you and BeaBrand regarding the Site and the services, and supersede any prior agreements on the subject.
18. Contact
Questions about these Terms can be sent to:
BeaBrand
Imad Haq, Operator
Houston, Texas, United States
Email: contact@beabrand.ai